Shipping, Delivery & Pick Up
LOCAL PICK UP
Our pickup location is in the town of Sylvan Lake within the cottage area - just off lakeshore. We will email you once your order is ready for pickup! Instructions for pick up will be in your email. Pick up orders are ready within 3-5 days excluding weekends, please check your junk mail for your pickup email!
Orders $15+ qualify for FREE delivery. If your order is under 15$ & you select this option, we will hold your order & deliver once you reach the 15$ spend limit. You can also select to have your order under 15$ delivered - there is just a small fee. Mondays we deliver to Penhold + Springbrook and on Wednesdays we deliver to Sylvan Lake, Blackfalds + Red Deer. Once a month we do offer delivery to Lacombe + Rocky Mountain House as well. Orders MUST be placed by 11PM on Tuesday to receive your order within the same week. Our delivery option is contactless - orders will be left outside for you, you will receive an email once your order has been delivered.
Shipping parcels is not cheap, unfortunately. We offer a Canadian wide flat rate of $15 and free shipping on orders $150+. If you use the code “holdplease” your order will be held until you reach our free shipping amount. Orders are shipped out every Thursday through Canada Post - all orders will receive a tracking number.
If you are interested in one or two small items, they may be able to ship letter mail - this option does not provide a tracking number. This is on a case-to-case basis & will need to be arranged through us.